While the business is always focused on the passenger experience; staff parking and managing the flow of ground transport around the airport often remains an unresolved issue.
Constantly improving the conversion of “lookers to bookers” in pre-book car parking is one the fundamental pillars in AeroParker’s development road map. The better conversion rates are, the more revenues airports will generate so when it comes to online checkout, optimising the user experience should be one of the key focuses for any airport.
Customer satisfaction is a key to success, but how is it possible to use your parking reservation system to improve your customer's experience, both online and at the airport?
Most Airports with online booking solutions for parking are now offering a variety of rules based discounted online prices tied to booking lead time, day of arrival, quotas or allocations of product. The question would be, is this enough?
Paradigm shifts are expected in the parking industry when it comes to the technology that is used to identify vehicles and their drivers upon entering the airport parking. New technologies are becoming available that open up a world of opportunities.
Ultrasonic guidance systems can keep track of occupied and unoccupied spaces. But that’s it. With its core business intelligence, the camera based Park Assist smart-sensors system keeps a finger on the pulse on the behaviors, preferences and usage patterns across your parking facility.
How do you market airport parking? Offline there's radio, newspapers, billboards...but it's hard to measure return-on-investment, and increasingly the eyeballs you want are online, anyway.
Scheidt & Bachmann
The field of Airport parking is getting more and more attractive to Airports, Operators and other market players like off airport competition. While Pre-booking is fighting for customers prior to the start of a flight, the convenience of Airport parking plays an important role in decision process of a customer as well.
Each airport is increasing the service for the customers and competes in the area of convenience. Maximize the service for your customers also in the field of airport parking with our revolutionary way of parking.
Back to APNE 7th edition
Come see how TIBA has increased throughput and revenues, raised customer satisfaction, while at the same time dramatically reducing the lifecycle costs of parking. Let’s discuss your current requirements and show you what a difference we can make in your operations and bottom line.